Resume

Professional Experience

  • International Committee of the Red Cross (ICRC) – Solution Architect / Digital Transformation & ServiceNow (2018 - present)
    • Led digital transformation and ERP projects
    • Implemented CSDM (Common Service Data Model) in ServiceNow
    • Optimized IT service management
    • Coordinated international multidisciplinary teams
    • Provided high-value solution proposals
    • ERP architecture and solution design
    • Implemented RPA technology (UiPath) as Product as a Service
  • Capgemini – ERP / PeopleSoft Consultant (2011 - 2018)
    • Main clients: SNCF, Orange, ICRC
    • ERP consulting and integration assignments (PeopleSoft, Oracle)
    • ERP architecture and solution design
    • Business needs analysis, configuration and support
    • User training and support
    • Technical community leadership / Supervision of technical resources
  • Other experiences (2006 - 2011)
    • Clients: Orange, Primagaz, AIG, Eurofactor, AEFE, Pernod-Ricard, Securitas, Dassault Systèmes
    • Participation in IT and ERP projects
    • Development, support and project management

Projects & Implementations

  • Deployment of CSDM (Common Service Data Model) in ServiceNow at ICRC
  • Migration and optimization of PeopleSoft ERP solutions
  • Deployed the Lease Administration module with PeopleSoft
  • Implemented Splunk for audit and operational monitoring
  • Integration of Oracle Cloud Infrastructure modules
  • Management of large-scale digital transformation projects
  • Support for compliance and scaled agility (SAFe)

Skills

  • PeopleSoft, Oracle, ERP
  • Digital Transformation
  • ServiceNow (ITSM, CMDB, CSDM)
  • Project Management, Agility (SAFe)
  • Multidisciplinary Team Management
  • Global Solution Vision
  • High Value-Added Proposals
  • Fluent English

Education & Certifications

Languages

  • French (native)
  • English (fluent)